Our mission, vision and values

Mission

To power our customers’ success by making the most of their travel investment, keeping travelers safe and enhancing the traveler experience.

Vision

To promote global business growth and positive social impact by improving our clients’ performance, their travelers’ lives and communities worldwide.

Values

Vision We look beyond the horizon to anticipate change. We’re passionate about shaping the next generation of business travel.

Innovation We’re creative, and we love solving problems in new ways. With a genuinely talented group of people, great products, open minds and clients with complex and unique challenges, we just can’t help ourselves.

Service Business travel isn’t just about technology and systems. It’s what we do for people with them that counts. Simply put, we like helping people—whether they’re colleagues, clients or partners.

Integrity We deliver what we promise, and only promise what we can deliver. We do what we say with warmth, humor, and a great deal of thought. (That’s why people enjoy working with us!)

Teamwork We’re natural partners with our clients, colleagues, and our community, and we’re at our best when working together to produce extraordinary results.

Strength We aim to always exceed our financial goals and the expectations of our clients, our colleagues and our shareholders. We build our human resources by giving exciting opportunities to our own people, and bringing aboard new people whose skills enhance and expand our already strong base. We’re committed to growing our global footprint together with our customers.